Payment Policy

Welcome to HERZO ! We are dedicated to providing you with a premium shopping experience. Here, we outline our payment policy to ensure your shopping process is smooth and worry-free.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.

  • Digital Wallets: Apple Pay, Google Pay.

  • PayPal: Pay securely using your PayPal balance or linked bank account.

2. Payment Flow

Credit/Debit Card Payment (No Redirect Required) We have upgraded our checkout experience. You can now complete your card payment directly on our secure checkout page without being redirected to a third-party site.

  1. On checkout, select "Credit card" as your payment method.

  2. Enter your Card number, Expiration date (MM/YY), Security code (CVV), and Name on card directly in the secure form.

  3. Click "Pay now" to complete your purchase securely. Note: We use SSL encryption to protect your data. We do not store your full credit card number.

Apple Pay & Google Pay

  1. Select Apple Pay or Google Pay at checkout (or use the express checkout buttons).

  2. Authorize the payment using your device's authentication (Face ID, Touch ID, or Passcode).

  3. The billing and shipping information will be automatically populated for a faster checkout.

PayPal Payment

  1. Select "PayPal" at checkout.

  2. You will be redirected to the secure PayPal login page.

  3. Log in and select your funding source (balance, bank, or card).

  4. Once authorized, you will be redirected back to our store to complete the order.

2. Currency

All prices and charges are in United States Dollars (USD). Your card issuer may convert the amount at its exchange rate and may charge a currency conversion fee. Please refer to your card issuer’s terms for details.

3. Order Processing

After successfully completing your payment, we will process your order as soon as possible. Typically, orders are processed within 1-2 business days, and a shipping confirmation email will be sent. Please note that processing times may be longer during peak seasons or special promotions.

4. Security and Privacy

We take your payment security and privacy very seriously. We use SSL encryption technology to protect your payment information, ensuring your data is fully protected during transmission. Additionally, we do not store your credit card information; all payment information is securely processed by third-party payment gateways.

By using your card for payment, you acknowledge that your data will be processed by PayPal and will be subject to PayPal’s Privacy Statement available at PayPal.com. We use PayPal for payments and other services. If you choose to use any of these services and make a payment on our website, PayPal may collect personal data you provide, such as payment and other identification information. PayPal uses this information to operate and improve its services to us and others, including fraud detection, damage and loss prevention, identity verification, performance analytics, and compliance with applicable legal requirements. The processing of this information is governed by the PayPal Privacy Statement available at PayPal.com.

5. Order Verification

To ensure transaction security, we may verify certain orders. This may include contacting you to confirm order details or requesting additional identification information. If we are unable to reach you within a reasonable time, your order may be delayed or canceled.

6. Payment Failure

If your payment fails, please check the following:

  • Ensure your credit or debit card information is correct
  • Check if your account balance is sufficient
  • Confirm that your card is enabled for international transactions (if applicable)
  • Contact your bank or payment provider for further information

For additional assistance, please contact our customer service team.

7. Refund Policy

If you need to cancel an order or request a refund, please refer to our Returns Policy for detailed information.

8. Contact Us

If you have any questions about our payment policy or need assistance, please contact us through the following methods:

Thank you for choosing HERZO ! We look forward to providing you with the most comfortable shopping experience.

The HERZO Team